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Soffront Receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine CRM Software, Help Desk, and
Sales Force Automation Software

Help Desk Software from Soffront 
At Soffront, we believe, Customer Focus is the
key to long lasting business success. We aspire 
to help you achieve that.
 
CRM Software Solutions CRM Software and Help Desk Software

Call 1-800-SOFFRONT to learn how Soffront CRM Software can help your business to focus Customers, Partners, and Employees. Click here for a quick overview.

Top CRM Software

Why Should You Choose Soffront?

Soffront mid-market CRM spans the enterprise with sales automation, marketing automation, customer service, knowledge base, order processing, help desk, defect tracking, project management and more. Soffront CRM is scalable, flexible and affordable. It readily adapts to your processes, workflows, data and users. Our CRM software can be hosted or on-premise.

  • Increase revenue and sales productivity
  • Improve marketing efficiency and targeting
  • Provide world-class customer service
  • Provide portals for self-service, chat, forums
  • Manage sales orders, help desk, and engineering

What To Do Next?

Help Desk Software

Soffront Advantage

CRM 13+ years of product maturity
CRM Solutions Unmatched adaptability
Web Based CRM Zero-footprint web client
CRM Software - Deployed in days Deployed in days
Flexible CRM Software Licensing Flexible licensing
CRM Value Best value and Rapid ROI
CRM Solutions from Soffront
CRM Software Industries

Industries

Aerospace
Bio-Tech
Communications
Consulting
Consumer Products
Electronics  More ...

CRM Software Resources

Helpdesk Software

Soffront Help Desk is the most matured help desk software in the industry for the mid-size businesses. Soffront help desk supports external customers as well as employees and channel partners. Soffront Help Desk Software integrates with Sales and Marketing automation, and knowledge management software.

Top CRM Software

What Our Customers Say

“After requirements documents were created, the project manager identified vendors (SalesLogix, Siebel, Salesforce, Microsoft, and Soffront) that met Excel’s criteria. Vendor demonstrations were conducted in house and via the web. After reviewing all of the options, the steering committee recommended Soffront CRM to executive management, and Soffront was selected as the best solution for Excel.”

- Bonnie Gouzias, Excel Switching Corporation

“Soffront has worked with us to customize the software to efficiently meet our needs, instead of expecting us to change our current sales processes. Because Soffront has provided such excellent service and support and is willing to enhance the product to meet our needs, Soffront CRM has turned out to be a near perfect solution for us.”

- Louis Lambert, Redline Communications Inc

 Click here for all success stories ...

CRM Software

CRM News

April 30, 2008
SCC Soft Computer improves customer service with Knowledge Management module of Soffront. More...

April 8, 2008
Soffront Receives 2008 CRM Excellence Award from Customer Interaction Solutions Magazine. More...

March 31, 2008
Dial Telecom Romania improves customer service and relationships using Soffront CRM. More...

March 10, 2008
PrincetonOne Enhances Marketing Efforts Using Soffront CRM. More...

Dial Telecom Romania

Central Service Association

New England Control

Avocent Software

CRM Whitepapers

Improve Sales Productivity, Forecasting, and Results

Integrated CRM - An Architecture for Success

Advanced Internet Marketing with Web-based CRM

Online Support Webinars

How to build equity of ownership

Best practices in technical support
 Sales Force Automation

CRM Software Magazine
 Awards
CRM Software Magazine

 
 

About Soffront

A pioneer of Help Desk Software since 1992, Soffront offers end-to-end CRM Software solutions spanning marketing automation and sales force automation software, customer service and helpdesk software, sales order processing software, asset and project management software, defect tracking software and more. 

Soffront's installed base includes Fortune 500 companies, mid sized businesses, and federal, state, local governments. Soffront is privately held, debt free and profitable.
 

     
 

Soffront CRM Solutions

Sales Force Automation
Sales Management
Sales Forecasting
Pipeline Management
Mobile Sales Software
Sales Commissions Mgmt

Sales Order Processing
Order Lifecycle Management
Quotation and Invoicing
Inventory Management
Shipping & RMA

CRM Analytics
Dashboards & Reporting

Marketing Automation
Marketing Management
Email Campaigning
Direct Mail Campaigning
Tele-marketing
Marketing Analytics

Issue/Project Management
Defect Management
Test case Management
Product Release Mgmt
Time & Cost tracking
Project Management

Customer Help Desk
Help Desk Software
Multi Channel Contact Center
Mobile CRM
Customer Portal
Customer Self Service
Customer Survey
SLA Management
Customer Support Software

Partner Management
CRM Portal
Partner Lead Distribution
Knowledge Management
Partner Order processing

Helpdesk Software
Employee Help Desk
Multi Channel Contact Center
Mobile Support
Asset Management
Employee Portal
Employee Self Service
Employee Survey

Customization and Integration
Form Designer
Workflow Designer
Object API
Web Services
Back office integration

 


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CRM Software Solutions, CRM Resources, Sales Force Automation, Help Desk Software...