Customer Relationship Management Software


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“On-Demand” CRM


Soffront On-Demand Service

The Soffront "On-Demand" Service is ideal for Mid-Market companies who want to centrally manage their customer facing processes, but don't want to manage IT infrastructure or use staff resources for administration.
 
“With Soffront’s ‘On Demand’ solution, we were able to jump in within a month. We also liked the idea that we could bring the system in-house, which we did a year later. For the price, other vendors did not offer a system with this much flexibility.”

Mark Herrington, CSA
 
What to do next?
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Why Software as a Service?
To run a successful business, you need to be free to focus on your business, and not worry about infrastructure requirements, maintenance, and upgrades. You should be able to focus on your customers and business objectives, rather than the challenges of changing IT infrastructures and staffing needs.

Why Soffront On-Demand?
Soffront's "On-Demand" service offers capabilities that are not usually available with hosted applications, including unmatched breadth and depth of features, and powerful customization. It has the ability to grow with your business, allowing you to migrate your system in-house without losing existing customizations or integrations. The completely web based CRM infrastructure and zero footprint browser interface ensure you'll be up and running in just days.

Soffront Hosted ASP provides complete Sales, Marketing, Service features, plus Order Management, Customer Analytics, and embedded best practices. Soffront offers attentive service and support specifically designed to fit the needs of Mid-Market companies. Soffront Hosted ASP provides the flexibility of low up front costs with the same power that Soffront’s enterprise customers have enjoyed for years. This offers an easy migration path to an on-premise Soffront CRM solution.

Soffront's unmatched hosting advantages

Stability and Uptime
Soffront offers high bandwidth access with Gigabit Backbone and built-in redundancy and RAID Drive protection to provide the highest standard of application uptime. The infrastructure is monitored 24x7 by experienced engineers to proactively resolve downtime issues before they occur. Regular full and differential backups including automatic backup replications at two secure remote locations, ensure that your data is never compromised.

Security and Safety
Soffront's hosted infrastructure offers unmatched reliability with information security and data privacy. Soffront's state-of-the-art data center is an extremely secured environment with controlled and monitored access to the physical facility. The data center offers complete intrusion protection with multi-layered Internet level and Domain level security and strong Antivirus, SPAM, and spyware scanning. With secured 128-bit SSL encryption and advanced intrusion detection, you will get the piece of mind knowing your business-critical information is safe.

 
Key Benefits
  • Guaranteed uptime and state-of-the-art data protection.

  • The on-demand version offers the same features that of Soffront’s enterprise version.

  • The ability to scale seamlessly as you grow or add additional users.

  • No additional cost for upgrades.

  • Technical support included within monthly subscription.

  • Easily customizable to reflect your own business processes.

  • No up-front hardware, software or IT support costs.

  • An extremely easy migration path to an on-premise Soffront CRM solution.

 

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Contact Soffront On Demand CRM Software Solutions

Soffront CRM Solutions

Sales Force Automation
Sales Management
Sales Forecasting
Pipeline Management
Mobile Sales
Sales Commissions Mgmt

Sales Order Processing
Order Lifecycle Management
Quotation and Invoicing
Inventory Management
Shipping & RMA

CRM Analytics
Dashboards & Reporting

Marketing Automation
Marketing Management
Email Campaigning
Direct Mail Campaigning
Tele-marketing
Marketing Analytics

Issue/Project Management
Defect Management
Test case Management
Product Release Mgmt
Time & Cost tracking
Project Management

Customer Help Desk
Customer Support
Multi Channel Contact Center
Mobile Support
Customer Portal
Customer Self Service
Customer Survey
SLA Management

Partner Management
CRM Portal
Partner Lead Distribution
Partner Self-service
Partner Order processing

Helpdesk Software
Employee Help Desk
Multi Channel Contact Center
Mobile Support
Asset Management
Employee Portal
Employee Self Service
Employee Survey

Customization and Integration
Form Designer
Workflow Designer
Object API
Web Services
Back office integration


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