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Soffront Analytics
Web based Dashboards and Reports

Soffront dashboards
Soffront dashboards integrate all critical business data across departments. Personalized for each employee in your company, the dashboards offer instant snapshots of key performance indicators (KPIs) including sales reporting, marketing campaign effectiveness and service delivery metrics.

Access to real-time reports and snapshots on dashboards lets you make smarter, better-informed business decisions. Easily monitor critical metrics from across sales, marketing, service, and other departments in a consolidated view.

You can personalize dashboards as needed, modifying each dashboard according to your unique business model. Set up multiple personalized dashboards so that all your users get exactly the information needed depending on their roles and responsibilities. You can customize the underlying reports and queries in the snapshots and then publish them for the dashboard. You can drill down into detailed data for further analysis. 
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Sample three column dashboard Sample two column dashboard


Soffront
reporting
Soffront lets you create your own reports as well as provides more than 100 out-of-the-box reports  across sales, marketing, service, and support, so that business users can easily make use of their data and make better decisions right away.

Create reports easily without any technical know-how. With Soffront, business users can create custom tabular, detailed, trend, distribution or matrix reports. You can create reports instantly using report designers that walk you through the required steps. You can personalize the designer to streamline your user experience. 

Render reports in text format or colorful graphics, including trend lines, bar charts, funnels, and pie charts. Graphical and matrix reports are clickable and drill down enabled to access real time data immediately. You can export reports to Excel or other popular format for further analysis. Use matrix reports to create two-dimensional snapshots and use the intelligent "what-if" analysis tool for a deeper insight into your customer information.

With Soffront report manager, you can organize both custom and standard reports and quickly find the report you're looking for. Schedule execution and delivery of reports based on selectable time intervals.

 

Related Information
Screenshot Demo
Datasheets & Presentations
Architecture 
Soffront CRM 8.6
Other Information
CRM White papers
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On-Demand CRM
Related Solutions
Sales Automation
Marketing Automation
Customer Support
Employee Support
CRM Portal
Related Products
Soffront API

 

Soffront CRM Solutions

Sales Force Automation
Sales Management
Sales Forecasting
Pipeline Management
Mobile Sales
Sales Commissions Mgmt

Sales Order Processing
Order Lifecycle Management
Quotation and Invoicing
Inventory Management
Shipping & RMA

CRM Analytics
Dashboards & Reporting

Marketing Automation
Marketing Management
Email Campaigning
Direct Mail Campaigning
Tele-marketing
Marketing Analytics

Issue/Project Management
Defect Management
Test case Management
Product Release Mgmt
Time & Cost tracking
Project Management

Customer Help Desk
Customer Support
Multi Channel Contact Center
Mobile Support
Customer Portal
Customer Self Service
Customer Survey
SLA Management

Partner Management
CRM Portal
Partner Lead Distribution
Partner Self-service
Partner Order processing

Helpdesk Software
Employee Help Desk
Multi Channel Contact Center
Mobile Support
Asset Management
Employee Portal
Employee Self Service
Employee Survey

Customization and Integration
Form Designer
Workflow Designer
Object API
Web Services
Back office integration


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