Home
| Search | Sitemap   


Customer Relationship Management (CRM) Software  

   Request a CRM Demo

   Qualify For a Free Trial
   CRM On Demand
   Soffront CRM Overview
   CRM Newsletters
   Contact Us
  Company | CRM Solutions | Customers | Services | Partners | Support | News & Events
Capture, Streamline and Fulfill Orders
Automate the Sales Order Process
Order Processing

Soffront Order Processing
Order Processing -- capturing, streamlining and fulfilling orders -- is the critical link between front-office and back-office business processes. Soffront Order processing provides a complete 360 degree view of customer, quote, order, purchase, pricing, and shipping information. It fully automates the sales order process to significantly improve order fulfillment, retain and attract customers and boost service levels.

Soffront Order Processing is tightly integrated with Soffront CRM and other back office products like Intuit's QuickBooks or Microsoft Great Plains through Soffront's best in class Back Office integration.

Soffront Order Processing improves the entire lead-to-cash process and significantly reduces paperwork. It ensures that customers get deliveries on time, ensuring customer satisfaction and reducing customer churn. It also increases customer loyalty and revenues by speeding up time to market for new products and services.

Related Information
Screenshot Demo
Datasheets & Presentations
Architecture 
Soffront CRM 8.6
Editor Review
Other Information
CRM White papers
CRM Webinars
On-Demand CRM
Related Solutions
Sales Automation
CRM Portal
Related Products
Analytics
Soffront Sales
Business Rules
Customization Tools

Key Features
  • Fully automated sales order processing to manage the entire sales order lifecycle 

  • Complete view of order history and status across all department

  • Configurable workflow to match your order process

  • Sales commission calculation and profitability analysis

  • Order delivery and shipment tracking

  • Automated Back Order Management

  • Real-time Inventory support

  • Dynamic product configuration and management

  • Comprehensive reporting including drill down and graphical reports - no IT support required

  • Integrated with external back office systems

  • Monitor and enforce business process rules

  • Part of a complete CRM solution

 

Soffront CRM Solutions

Sales Force Automation
Sales Management
Sales Forecasting
Pipeline Management
Mobile Sales
Sales Commissions Mgmt

Sales Order Processing
Order Lifecycle Management
Quotation and Invoicing
Inventory Management
Shipping & RMA

CRM Analytics
Dashboards & Reporting

Marketing Automation
Marketing Management
Email Campaigning
Direct Mail Campaigning
Tele-marketing
Marketing Analytics

Issue/Project Management
Defect Management
Test case Management
Product Release Mgmt
Time & Cost tracking
Project Management

Customer Help Desk
Customer Support
Multi Channel Contact Center
Mobile Support
Customer Portal
Customer Self Service
Customer Survey
SLA Management

Partner Management
CRM Portal
Partner Lead Distribution
Partner Self-service
Partner Order processing

Helpdesk Software
Employee Help Desk
Multi Channel Contact Center
Mobile Support
Asset Management
Employee Portal
Employee Self Service
Employee Survey

Customization and Integration
Form Designer
Workflow Designer
Object API
Web Services
Back office integration


CRM Solutions | CRM Whitepapers | CRM Webinars | CRM Datasheets

©1992-2008, Soffront Software, Inc. All rights reserved. Call Us Today: 1-800-SOFFRONT
CRM Software Solutions, CRM Resources, Sales Force Automation, Help Desk Software...