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Ensure ROI on your projects
Soffront Project Management

Project Management Solution
Soffront project management solution ensures service and delivery excellence. It enables companies to improve utilization by keeping the right resources on the right project and an easy way to track and monitor all time and expense related data. It provides a central location for managing the key aspects of projects, including their status and target completion dates.

Manage and plan resources based on skills and availability. Conduct team activities with a shared view of the project information, Activity Alerts, and a Collaborative Calendar. Resolve conflicts in project schedules and get better visibility into key project activities.

Separate defect, resources and change request tabs keep key information within easy reach.
Your team can log and manage defects as they arise. Manage and authorize project change requests, where new change requests automatically update the project time and cost factors.

Enter your expenses and submit them for approval. Project costs are calculated automatically based on hours worked vs. hourly rate of resources.

Track the amount of time a resource spends on a task associated with a project. Manage project time through creation, submission, and approval.

Use pre-built and custom reports including 'Gantt chart' capability to effectively measure the project across all phases.
 

Sample Project Management dashboard
 
Sample Gantt chart

 
Key Features
  • Monitor project milestones and deadlines

  • Track project details and client communication

  • Track deliverable and requirements

  • Manage project defects and change requests

  • Manage resource usage (human or physical) including time entry

  • Get visibility into key project metrics like total hours spent, expenses, and overall cost

  • Multiple project capability to support multiple support groups

Related Information
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Architecture 
Soffront CRM 8.6
Other Information
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On-Demand CRM
Related Solutions
Customer Support
Employee Support
Related Products
Analytics
Defect Tracking 
Email Response 
Knowledge Management
Customer Helpdesk
Employee Helpdesk
Business Rules
Customization Tools

 

Soffront CRM Solutions

Sales Force Automation
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Project Management

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Customization and Integration
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