Customer Relationship Management (CRM) Software

SaaS and On-Premise Pricing Starter Version Includes any two of the following applications. Additional application is $15 per month.  $50 per user per month. Professional Version Includes any four of the following applications. Additional application is $10 per month.  $80 per user per month. Enterprise Version Includes all of the following applications.  $120 per user per month.  Perpetual License - Please call us at 510-413-9000. Additional Services  Technical Support - 10% of the subscription fee for 8:00 to 5:00 PM PST support.                                     20% of the subscription fee for 24x7 support.  CRM Implementation Project - from $0 to $20,000 ($150 per hour).  CRM Setup and Training - $500 per application.  Additional Services - $150 per hour. Soffront Applications Sales Force Automation Account and Contact Management Leads Management Forecast and Opportunity Management Sales Process Management Territory Management Sales Document Management Marketing Automation Multi-stage Campaign Management Subscription Management Campaign Scheduling Facility Tracking and ROI from Campaigns Web Leads Capture and Assignment Email Campaign Direct Mail Campaign Customer Service Customer Support Management RMA Management SLA Management Customer Asset Management Automatic Surveys on Ticket Closure Helpdesk Employee/IT Help Desk Queue Management Asset Management Automatic Surveys on Ticket Closure Knowledge Base Knowledge Search Authoring (not included) Import/Bulk Import Reporting and Analytics Defect/Issue Tracking QA/Issue Tracking Test Case Management Version Control Integration Project Management Project Tracking Resource, Time, and Cost Management Change Management Employee Portal Web Based incident Submission Self Service Integration Customer Portal Web Based Ticket Submission Profile Management Self Service Integration Partner Portal Leads, Contacts and Opportunities Management Marketing Collateral Download Self Service Integration Email Response Capture and Process Emails into CRM Intelligent Auto-responders Quotation Management Quotation Approval Workflow Multi Currency Support Outlook Integration Two Way Contacts/Tasks/Activities Synchronization Email-to-CRM Integration QuickBooks Integration Two Way Customer Import/Export QuickBooks-to-Soffront Invoice and Payment Import Soffront Mobile Support For iPhone/BlackBerry/Android Record Search Record Submission and Updates Standard Features Included With All Applications Calendar and Activities Management Word and Excel Integration Inbox Google Maps Integration Queries, Reports, and Analytics Form Designer Workflow and Process Management Import and Export Capabilities Automation Rules Escalations and Notifications Next Steps   Schedule a demo   Call (800) 763-3766 Discover More   Soffront CRM software   CRM datasheets   CRM success stories