February 2005                                                                                                 4

IN THIS ISSUE:

  Module of the month - Soffront Outlook Sync

  Soffront offers seamless integration with Perforce

  Extend your marketing campaigns with Soffront direct mail

Soffront CRM Q&A

Module of the month: Soffront Outlook Sync

The Soffront Outlook Sync module makes it easy to create, update and transfer data from Outlook to TRACKWeb (or vice-versa) for organization-wide visibility. Many of your TRACKWeb users may want to continue using Microsoft Outlook to communicate with customers and maintain calendars and tasks. Now they can have it both ways as Soffront Outlook Sync helps to synchronize the information between Microsoft Outlook and TRACKWeb. This results in increased productivity and effectiveness and the assurance that you have captured a complete history of customer interactions and activities. 

There are three ways of performing the synchronization:

  • From TRACKWeb to Microsoft Outlook

  • From Microsoft Outlook to TRACKWeb

  • Both directions

No matter which contact, task, or activity you work with; use Soffront Outlook Sync and find the reflection in TRACKWeb and Microsoft Outlook.


Contact us to find out more about this feature.


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Extend your marketing campaigns with Soffront direct mail

The direct mail is a marketing campaign in which the promotional materials are delivered individually to the potential customers via direct mail.

Soffront Direct Mail feature enables creation and execution of a direct mail campaign for a target audience. It integrates Microsoft Word with TRACKWeb. This facilitates creation of campaign messages in document format for the target audience and printing the messages in the desired layout.

With Soffront Direct Mail:

  • Create printable direct mailers.

  • Create mailing labels.

  • Fax direct mailers.

Soffront Direct Mail provides a compelling solution for creating and executing multi-channel campaigns. Create and send personalized direct mailers to your contacts.

Contact us to find out more about this feature.


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Soffront offers seamless integration with Perforce

Minimize the blocks that traditionally prevent productive communication between your development and quality assurance groups. The Soffront Perforce integration is based on two way synchronization between Trackweb defects and Perforce jobs to enhance information sharing among your team. It allows Perforce change lists and related file names to be synchronized to the Trackweb database . 

From Trackweb, you can view all the Perforce change list information and related file names for any Trackweb defect. From within Perforce, you can see Trackweb defects as Perforce jobs. When you update any Perforce job information, the changes will be available to Trackweb seamlessly, and vice versa. 

The integration also supports multiple Perforce servers and depots and effectively works within a destributed environment.


Contact us to find out more about this feature.


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Soffront CRM Q&A 


Question: What are the recommended system specifications for Trackweb server?

Answer:

Recommended web server specifications
Operating System Windows 2000 Server or Windows 2003 Server
Processor Intel Pentium 4 CPU, 2.4Ghz
IIS Server 5.0 or greater
Free hard drive space 10 GB free after installation of the operating system
RAM 1GB for up to 50 users, 2GB for over 50 users

The web server must be dedicated for Soffront CRM. We do not guarantee performance where other applications are co-existing with Soffront CRM.

Recommended Oracle server specifications
Operating System Windows 2000 Server, or Windows NT 4.0 with Service Pack 6 or greater
Processor Dual Pentium Xeon processors or greater for 10 or more users, single processor for less than 10 users
Oracle Server Oracle Version 8 or higher
Free hard drive space 20 GB free after installation of the operating system, RAID 5 configuration
RAM 1GB
Recommended SQL server specifications
Operating System Windows 2000 Server, or Windows NT 4.0 with Service Pack 6 or greater
Processor Dual Pentium Xeon processors or greater for 10 or more users, single processor for less than 10 users
SQL Server SQL Version 2000 with Service Pack 3
Free hard drive space 20 GB free after installation of the operating system, RAID 5 configuration
RAM
1GB for 1-50 users, 2GB for over 50 users
Minimum client specifications
Screen Resolution 1024 x 768
Browser Microsoft Internet Explorer 5.5 or greater
Netscape Navigator 7.1
Connection Speed 56k or greater


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This newsletter is a monthly publication from Soffront Software, Inc.
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