May 2005                                                                                                 4

IN THIS ISSUE:

  What's new in version 8.5.0.0?

  White paper on CRM Portals

  Keep Employees informed and connected

Soffront CRM Q&A

What's new in version 8.5.0.0?

The new version 8.5.0.0 is built on the stable 8.0.0.2 version and incorporates new features that extend the CRM functionality beyond sales, marketing, and customer support.

Benefits:

  • Superior Dashboard Management

  • Support for .NET Web Services

  • Integration Framework with popular Accounting Systems

  • Robust Order Processing Module

  • Enhanced Outlook Integration

  • Bi-directional Perforce Integration

  • Superior Marketing Campaign Engine

  • Rich and intuitive User Interface

  • Automated Business Rules Engine

  • Advanced Email support

  • Improved Quotation Engine

  • Enterprise Alert Management


Click here to find out more about this version.


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Soffront CRM Q&A 


Question: How can I download software and documents for the new 8.5.0.0 version?

Answer:
You will be able to download the 8.5.0.0 software and documents and a wealth of technical support resources from the Soffront Support Portal.

Click here to log on to the Soffront Support Portal with your Customer ID and email.


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White paper on CRM Portals

We have a new white paper that provides a basic definition of an Internet portal, describes a CRM Portal, discusses the different kinds of CRM Portals, who uses these portals and what are they used for.

Learn about,

  • What is different about CRM Portals?

  • What are the benefits of using CRM Portals?

  • Soffront’s CRM Portals


Click here
to view this white paper.


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Keep Employees informed and connected

Employee Portals centralize your Employee’s view of all information & applications in a personalized way. Create a greater level of efficiency and productivity by providing each employee with the applications they need to do their jobs in one clear browser window.

Employee Portals provides a clear view into key metrics and reports, asset management, helpdesk tracking and access and can include integration of accounting, ERP or other mission critical applications, customized specifically to each employee’s need. The Employee Portal will make your employees more informed, effective and satisfied.

Key benefits:

  • Deliver content based on employee role

  • Superior Productivity at Every Level

  • Provide Superior Multi-Channel Service

  • Deliver product information

  • Submit service tickets via the web

  • Integrate with other applications to receive orders or take payments

  • Part of a complete CRM solution


Click here to know more about this solution.


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This newsletter is a monthly publication from Soffront Software, Inc.
Soffront Software, Inc.: 45437 Warm Springs, Blvd. Fremont, CA 94539.  Phone: 510-413-9000  Fax: 510-413-9027
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