November 2005                                                                                                 4

IN THIS ISSUE:

  Soffront adds advanced Outlook integration power

  Utilize your full potential

  Soffront Professional Service

Soffront CRM Q&A

Soffront adds advanced Outlook integration power to Soffront CRM

Soffront's Outlook integration module provides greater flexibility and functionality to file Outlook emails easily within a CRM system. The new module saves time and enhances record keeping, thereby improving the sales process.

Although most web-based CRM solutions offer some form of Outlook email integration, they do not allow users the freedom to link with all relevant records, nor do they allow collaboration among internal and external users. Without this capability, it is more difficult for users to access information when it is needed, and it limits collaboration among users. Soffront CRM is the only software that allows the user to link incoming email to any record in the CRM system, thereby improving sales information.

These enhancements allow CRM users who use Outlook to easily file emails when and where they are needed and to better collaborate among members,” says Manu Das, president of Soffront. “Better information means better communication, coordination, decisions, and results.”

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Soffront Professional Service

Soffront Professional Service ensures a successful implementation of your CRM project. We provide a full range of implementation services that incorporates the best practices in CRM implementation. The team works closely with client companies to understand their business needs. It helps to design, customize and deploy Soffront CRM that fits to your business objectives on time and on budget.

The team comprises of experienced consultants who are dedicated to help you maximize the power of your CRM solution. They possess the product knowledge, industry expertise, technical skills, experience and resources to implement and customize Soffront CRM in whatever way works best for you. Soffront implementation methodology is a proven, repeatable process for the successful implementation of its technologies.

Click here to know more about this service.


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Utilize your full potential with Soffront Web Services

Utilize the full potential of your business and get the most out of Soffront CRM with Soffront Web Services. Soffront Web Services provide a programmatic access to key CRM functions. They enable a standardized way to access your data and business processes in Soffront through an XML-based interface. They facilitate accessing, creating, and modifying information stored in Soffront, as well as for performing various administrative tasks.

With Web Services, you can use any programming language or platform to customize and integrate with Soffront CRM. This provides a powerful programmatic interface where the underlying communication complexities are completely abstracted.

Soffront Web Services are fully documented with useful examples to make learning and implementation simpler.

Benefits:

  • Increase visibility across and beyond the enterprise

  • Manage complexity effectively

  • Reduce cost and complexity of application integrations

  • Get a jump-start to integrate third party industry-leading vendors with Soffront
     

Click here to know more about Soffront Web Services.


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Soffront CRM Q&A 


Question: Does Soffront offer training on it's products?

Answer:
Yes, Soffront offers both instructor-lead and online training to assist in designing, configuring, and implementing the entire family of Soffront products. Contact training@soffront.com for more information.


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