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Soffront
has announced the release version 8.0.0.1. This version builds on the ground breaking
version 8.0 and improves it further by offering the following features:
For more
information, please click
here.
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We
have a new white paper that delves into the best practices in mid-market CRM. The white
paper, featuring analyst quotes, was prepared for Soffront by EnterpriseSoftwareHQ (a
division of Thomas Publishing). Learn:
What
makes Mid-Market CRM different?
Why
Enterprise CRM doesn’t cut it for the Mid-Market?
What
are the best practices for Mid-Market CRM projects?
What
is the typical Mid-Market budget and implementation timeline?
from
this white paper. Request it from here.
Top
 Soffront CRM Q&A
Question: How do I authenticate a domain user in TrackWeb if
the domain server is not a Windows machine?
Answer:
TrackWEb 8.0.0.1 supports LDAP authentication to handle this
scenario. TRACKWeb 8.0.0.1 integrates LDAP authentication and eliminates the need for a
separate TRACKWeb login for the authenticated LDAP user.
TRACKWeb already supports Windows authentication for Windows based LANs.
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“We are impressed
with the flexibility of the software. Soffront quickly understood our business needs, used
our terminology and made us feel comfortable making customized changes...Our sales people
who have used SFA software in their past tell me that Soffront CRM is absolutely the
easiest, must useful method of keeping track of their sales that they have ever
seen.”
- Gary Griswell, AVP of Sales,
RMI
Please click here to see the complete story.
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This
San Jose State University and Soffront Webinar, featuring Francoise Tourniaire, PhD,
(President, FT Works) was very well received. Over 100 support professionals attended the
Webinar on Aug 7th 2003.
If you had missed it, don't worry. You can access the archives right now. Hear Francoise
speak on Best Practices in Technical Support. Don Samoil, Sr Soffront CRM Consultant,
discusses "Doing More with Less in Customer Support".
Click here to access the
archives now.
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Soffront CRM
Q&A
Question: Can a individual user create gadgets and feature
them in the dash board?
Answer:
Yes..TrackWeb 8.0.0.1 provides for such "private" gadgets.
Gadget creation is no longer an "admin only" previlege.
Version 8.0.0.1 substantially improves the Gadget Manager and the Dashboard constructs
introduced in version 8.0. For more information, please click here.
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