Over 15 years of experience in mid-market CRM
Soffront Software was founded in 1992. Soffront launched its first customer support application in 1993. The company has always focused on mid-sized business and departments of big companies. Over the last
fifteen years we have served more than
1000 customers world-wide. We understand the needs of mid-size businesses better than anybody else in the market. |
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Unmatched adaptability
Soffront CRM is “built-to-adapt”. Adapt not only for the initial deployment but also with your changing business. With Soffront, there is no need to force-fit the business process to match the software. The architecture of the solution coupled with powerful easy-to-use end-user tools is the key to this flexibility. Create the tables and fields for your data model. Design forms with drag/drop designer. Configure the workflow for your support or sales process. There is no need to re-do the customizations when you upgrade; they are automatically ported.
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Deployed in days!
The solution is so easy to customize and intuitive to use, that you will be up and running within a matter of days. Our professional services and training are always available to help you realize the business objectives from CRM.
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Zero foot-print web client
Soffront CRM is completely web based and operates from your browser. You access the application just as you would access a web site like www.amazon.com. There is no installation required at the client. No need to download a plug-in or an applet. Standard browser access using open technologies like HTTP/XML provides you all the functionality.
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Integrated suite of CRM applications
Soffront offers one of the broadest suite of CRM applications spanning the marketing, sales, partner management, customer support, defect tracking, employee support and portal applications. These applications are pre-integrated and there is no need to write special interfaces for integrating these applications. The COM based Soffront object model used to establish this pre-integration is available for you to integrate with any external application. |
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