CRM Training

We offer a complete suite of customized end-user training.

Our instructors provide the information to assist in designing, configuring, and implementing the entire family of Soffront products. Soffront Software offers these training sessions at our headquarters in the Silicon Valley. Alternatively, the courses may be conducted online.

Related Information

Implementation

Screenshot Demo

Datasheets & Presentations

Architecture

Soffront CRM 8.5.0.0

Other Information

CRM White papers

Soffront CRM Solutions

On-Demand CRM

Send Soffront CRM, Helpdesk and Sale Force Automation Software Info.

Available Courses

TRACKWeb
Installation and Administration	Training Schedule
TRACKWeb Installation and Configuration	Third Monday and Tuesday of every month. Please contact here for details.
TRACKWeb Administration

Knowledge Base
Installation and Administration	Training Schedule
Soffront KMS Installation, configuration and Administration	Please contact here for schedules.

On-Site Training
You may find it cost-effective to have training classes taught at your company site. We can arrange for an instructor to travel to your organization and teach a full curriculum.

Additional Information
To enroll in courses or get additional training information, email Soffront Training.

Soffront CRM Solutions

Sales Force Automation
Sales Management
Sales Forecasting
Pipeline Management
Mobile Sales
Sales Commissions Mgmt

Sales Order Processing
Order Lifecycle Management
Quotation and Invoicing
Inventory Management
Shipping & RMA

CRM Analytics
Dashboards & Reporting

Marketing Automation
Marketing Management
Email Campaigning
Direct Mail Campaigning
Tele-marketing
Marketing Analytics

Issue/Project Management
Defect Management
Test case Management
Product Release Mgmt
Time & Cost tracking
Project Management

Customer Help Desk
Customer Support
Multi Channel Contact Center
Mobile Support
Customer Portal
Customer Self Service
Customer Survey
SLA Management

Partner Management
CRM Portal
Partner Lead Distribution
Partner Self-service
Partner Order processing

Helpdesk Software
Employee Help Desk
Multi Channel Contact Center
Mobile Support
Asset Management
Employee Portal
Employee Self Service
Employee Survey

Customization and Integration
Form Designer
Workflow Designer
Object API
Web Services
Back office integration

CRM Solutions | CRM Whitepapers | CRM Webinars | CRM Datasheets

Help Desk and CRM Software Solutions from Soffront