Soffront Software Inc. is a pioneer in the Customer Relationship Management business since 1992.
Soffront offers the highest adoption rate in the industry. According to a 2011 report by CSO Insights, 38% of the Small & Medium Businesses have achieved 75%+ CRM adoption rates. Whereas Soffront customer survey shows 100% of Soffront customers have achieved 75%+ adoption rates. We attribute our highest adoption rate to two main reasons: End user experience and Ease of customization.
Soffront offers SaaS and on-premise solutions. Check out our customer success stories page and read more about how Soffront helps automate business processes and boosts customers’ overall productivity.
Soffront Software was founded in 1992, by Manu Das. We introduced our customer service software in 1993 – one of the first of its kind. Over the years, during CRM’s nascent period, we pioneered a complete CRM solution for all departments including sales, marketing, customer service, IT and engineering.
We introduced many technology innovations that were unique at that time including drag and drop screen and workflow designers, many-to-many relations, unique reporting, and flexible dashboards. During the early 2000s, when cloud was becoming popular, we introduced one of the first cloud CRM solutions, which has been successfully adopted by hundreds of mid-size and enterprise users.
Over the last 20 years, working with thousands of businesses we have learnt about the challenges they face in automating their sales, marketing, customer service and operations. This deep experience has helped us to constantly update our products for the last 20 years.
|Manu Das, President and CEO
Manu Das, president and founder of Soffront Software, Inc., is responsible for managing the worldwide executive activities of the company including sales, marketing, and research/development.
John Sleet has over nineteen years of technical sales, business development, market entry and technical consulting experience in the Wireless Telecom Industry.
|Kirk H. Knight
Kirk H. Knight brings three decades of entrepreneurial experience in marketing, start-ups, and management of teams and projects. He is currently an advisor to several startups where his background in electronic payments, startups and invention add significant value.