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Create and Execute Targeted
Rich Media Email Campaigns
Email Campaign Manager

Soffront Email Campaign Manager
Create and execute targeted email campaigns with the Soffront Email Campaign Manager. Practice Email Campaign Management like permission based marketing and send emails only to those who opted-in to receive them. Leverage the low cost email channel and improve marketing ROI, with the Email Campaign Management software. Use it in a support scenario as well, to provide proactive support to customers/employees.

Create text or HTML messages with tracking URLs. The software has the intelligence to deliver text messages when the receiving client can not accept HTML. Personalize the messages by using ‘mail merge’ fields and target it to specific section of your database, by creating filter queries. The Email Campaign Manager requires no client installation and works directly off your browser. 

Create a workflow for design, approval and rollout of the campaign. For each run of the campaign, track the number of records attempted, number of successful sends and the time taken to complete. Automatically associate a note with each contact to whom the email is successfully sent. The sales person or telemarketer will know that the prospect received your campaign from this note. Measure the results from each run of the campaign and optimize continuously. Know key metrics like Click-Thrus, Conversions, Cost per lead and ROI. 

For Email Campaign Management, you can execute a campaign to thousands of contacts. Schedule a campaign with a series of messages to be delivered at varying dates/time. With Soffront Business Rules, you can set trigger rules based on which the campaign will execute.

Related Information
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Architecture 
Soffront CRM 8.7
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Related Solutions
Marketing Automation
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Related Products
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Soffront Marketing 
Customer Helpdesk
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Email Response
Business Rules

Key Features
  • Zero foot-print Web client

  • Configurable workflow for design, approval and rollout of the campaign

  • Enables permission based marketing - send emails only to those who opt to receive them 

  • Filter queries to select the target segment

  • WYSIWIG HTML editor

  • Schedule a campaign to run automatically

  • Set business rules to trigger campaigns

  • Automatic note attached to each contact to whom the email is sent

  • Execute campaigns for thousands of contacts

  • Tracking URLs to measure results

  • Track the number of records attempted, the number of successful sends and the time taken to complete.

  • Measure results - Click-Thrus, Conversions, Cost per Lead and ROI 

 

Soffront CRM Solutions

Sales Force Automation
Sales Management
Sales Forecasting
Pipeline Management
Mobile Sales
Sales Commissions Mgmt

Sales Order Processing
Order Lifecycle Management
Quotation and Invoicing
Inventory Management
Shipping & RMA

CRM Analytics
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Marketing Automation
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Email Campaigning
Direct Mail Campaigning
Tele-marketing
Marketing Analytics

Issue/Project Management
Defect Management
Test case Management
Product Release Mgmt
Time & Cost tracking
Project Management

Customer Help Desk
Customer Support
Multi Channel Contact Center
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Customer Portal
Customer Self Service
Customer Survey
SLA Management

Partner Management
CRM Portal
Partner Lead Distribution
Partner Self-service
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Helpdesk Software
Employee Help Desk
Multi Channel Contact Center
Mobile Support
Asset Management
Employee Portal
Employee Self Service
Employee Survey

Customization and Integration
Form Designer
Workflow Designer
Object API
Web Services
Back office integration


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