|
#
|
Task/Milestone
|
Owner
|
Comments
|
|
1
|
PO
released
|
Customer
|
|
|
2
|
Kick-off
meeting
|
Soffront
|
Introduction
meeting that identifies the team members involved. The customer will be
provided instructions on how to access the out-of-the-box solution, hosted
by Soffront
|
|
3
|
Assessment
|
Customer
|
Soffront
will guide you through the process. If the customer desires so, Soffront
can take ownership for this. Results in a requirements definition document
|
|
4
|
Requirements
Definition
|
Customer
|
Soffront
can take ownership for this, if desired by the customer
|
|
5
|
Statement
of Work
|
Soffront
|
Soffront
prepares this based on the Requirements Definition document
|
|
6
|
Finalized
agreement
|
Customer
|
This
is the basis on which implementation project begins
|
|
7
|
Begin
implementation
|
Soffront
|
Customer
will have access to a test server during implementation
|
|
8
|
End
implementation
|
Soffront
|
|
|
9
|
Acceptance
testing
|
Customer
|
At
this stage, it is the implementation team that is involved in the testing
|
|
10
|
Installation
and setup
|
Soffront
|
This
is the installation and setup of the customized project at the customer
premises
|
|
11
|
User
acceptance testing
|
Customer
|
At
this stage, end users can take part in the testing
|
|
12
|
Training
|
Soffront
|
Includes
administrator and end user training. Can be conducted at different times
|
|
13
|
Deployment
|
Customer
|
Live
deployment
|
|
14
|
Follow
up
|
Soffront
|
Soffront
technical
|
