Soffront offers a completely web based CRM platform that operates from your browser. Using our robust, end-to-end CRM platform, you can completely customize Soffront CRM or build your own applications without the cost and complexity of buying, managing, or provisioning the underlying hardware and software.
With Soffront, you are in control right from the initial initial deployment throughout your changing business needs.
Deploy your application the way you want - in-house or in Soffront's high performance SAS 70 Type II datacenter. Move your application from hosted to in-house and vice versa seamlessly without loosing your customizations. Choose between single-tenancy and multi-tenancy if you decide to use Soffront's hosting infrastructure.
Focus on your customers and business objectives, rather than the challenges of changing IT infrastructures and staffing needs.
Soffront was built for the web from the grounds up. The business logic is clearly delineated from the user interface and the data layers. The platform does all the business logic, transactions and session management. Standard browser access using open technologies like HTTP/XML provides you all the functionality. No browser plug-in is required.
Customize the database by adding as many tables and fields you need. Design screens using Soffront's unique form designer to create sophisticated database forms with minimal effort. The form designer is completely web based, so you can create your forms straight from your browser. It requires no real technical know-how and you needn't write a single line of code! Just one click generates the designed form on the web.
Specify one-to-many or many-to-many relationships between tables. Design menus, submenus, and dashboards using intuitive configuration interfaces.
Design workflows to automate repeatable step-by-step processes and improve productivity. Soffront workflow designer uses a visual environment for designing business processes by dragging and dropping states and actions into a user-defined sequence.
Define rules specific to your process, monitor them and generate automatic actions/notifications when the rule is hit. Create automated alerts and notifications based on action or state changes. Setup pre-defined automated processes to occur based on a triggered event, change in information, or lack of action within a specified timeframe.
Create your own reports as well as reuse more than 100 reports out-of-the-box. You can create custom tabular, detailed, trend, distribution or matrix reports. You can create reports instantly using report designers that walk you through the required steps. You can personalize the designer to streamline your user experience.
Integrate all critical business data across departments using dashboards. Personalized for each employee in your company, the dashboards offer instant real-time snapshots of key performance indicators (KPIs).
Soffront offers a fully documented comprehensive web services and COM API for easy customization and access to Soffront data and business logic. You can use the API from any standard technology like Java or .NET. All the functionality built into the platform is part of the API to completely control the platform from outside systems.
Use the built-in project management and defect tracking module to manage your development projects. Manage and plan resources based on skills and availability.
Conduct team activities with a shared view of the project information, activity alerts, and a collaborative Calendar. Resolve conflicts in project schedules and get better visibility into key project activities.
Soffront guarantees successful implementation on the strength of its architecture, the customization tools and the Smooth Start implementation methodology. With our Smooth Start package, you get the out-of-the-box installation, configuration and customization, and the initial training, to be up and running rapidly.
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