Soffront SmoothStart is a proven implementation methodology that incorporates the best practices in CRM implementation with an iterative approach. Soffront’s built-to-adapt CRM management software and the proven methodology ensure the success of your CRM implementation, within a matter of days.
Since the Soffront solution is modular, you don’t need to deploy the entire solution at once. Select the modules you need today, and activate the rest when you are ready. Select between a hosted (SaaS), On-Premise, or a cost saving host-to-own option. Choose between named, concurrent and combo user licenses.
You work jointly with Soffront Professional Services to reduce implementation costs. The table below summarizes the key tasks/milestones, the expected dates of completion and the owner for each task.
Soffront’s Proven CRM Implementation Methodology
|2||Kick-off meeting||Soffront||Introduction meeting that identifies the team members involved.|
|3||Assessment||Customer||Soffront will guide you through the process. Results in a requirements definition document.|
|4||Requirements Definition||Customer||Soffront can take ownership for this, if desired by the customer.|
|5||Statement of Work||Soffront||Soffront prepares this based on the Requirements Definition document.|
|6||Finalized Agreement||Customer||This is the basis on which implementation project begins.|
|7||Begin Implementation||Soffront||Customer will have access to a test server during implementation.|
|9||Acceptance testing||Customer||At this stage, it is the implementation team that is involved in the testing.|
|10||Installation and setup||Soffront||This is the installation and setup of the customized project at the customer premises.|
|11||User acceptance testing||Customer||At this stage, end users can take part in the testing.|
|12||Acceptance testing||Customer||At this stage, it is the implementation team that is involved in the testing.|