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Soffront SmoothStart is a proven implementation methodology that incorporates the best practices in CRM implementation. The built-to-adapt Soffront solution and the proven methodology ensure the success of your implementation, within a matter of days.
You work jointly with Soffront Professional Services to reduce implementation costs. The table below summarizes the key tasks/milestones, the expected dates of completion and the owner for each task.
| 1 | PO Released | | |
| 2 | Kick-off meeting | Soffront | Introduction meeting that identifies the team members involved. The customer will be provided instructions on how to access the out-of-the-box solution, hosted by Soffront. |
| 3 | Assessment | Customer | Soffront will guide you through the process. If the customer desires so, Soffront can take ownership for this. Results in a requirements definition document. |
| 4 | Requirements Definition | Customer | Soffront can take ownership for this, if desired by the customer. |
| 5 | Statement of Work | Soffront | Soffront prepares this based on the Requirements Definition document. |
| 6 | Finalized Agreement | Customer | This is the basis on which implementation project begins. |
| 7 | Begin Implementation | Soffront | Customer will have access to a test server during implementation. |
| 8 | End Implementation | Soffront | |
| 9 | Acceptance testing | Customer | At this stage, it is the implementation team that is involved in the testing. |
| 10 | Installation and setup | Soffront | This is the installation and setup of the customized project at the customer premises. |
| 11 | User acceptance testing | Customer | At this stage, end users can take part in the testing. |
| 12 | Acceptance testing | Customer | At this stage, it is the implementation team that is involved in the testing. |
| 13 | Deployment | Soffront | Live deployment. |
| 14 | Follow up | Soffront | |
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