Customer Relationship Management (CRM) Software

Soffront SmoothStart is a proven implementation methodology that incorporates the best practices in CRM implementation. The built-to-adapt Soffront solution and the proven methodology ensure the success of your implementation, within a matter of days. You work jointly with Soffront Professional Services to reduce implementation costs. The table below summarizes the key tasks/milestones, the expected dates of completion and the owner for each task. Soffront's Proven Implementation Methodology # Task/Milestone Owner Comments 1 PO Released 2 Kick-off meeting Soffront Introduction meeting that identifies the team members involved. 3 Assessment Customer Soffront will guide you through the process. Results in a requirements definition document. 4 Requirements Definition Customer Soffront can take ownership for this, if desired by the customer. 5 Statement of Work Soffront Soffront prepares this based on the Requirements Definition document. 6 Finalized Agreement Customer This is the basis on which implementation project begins. 7 Begin Implementation Soffront Customer will have access to a test server during implementation. 8 End Implementation Soffront 9 Acceptance testing Customer At this stage, it is the implementation team that is involved in the testing. 10 Installation and setup Soffront This is the installation and setup of the customized project at the customer premises. 11 User acceptance testing Customer At this stage, end users can take part in the testing. 12 Acceptance testing Customer At this stage, it is the implementation team that is involved in the testing. 13 Deployment Soffront Live deployment. 14 Follow up Soffront Next Steps   Schedule a demo   Call (800) 763-3766 Discover More   Soffront CRM software   CRM datasheets   CRM success stories