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Soffront SmoothStart is a proven implementation methodology that incorporates the best practices in CRM implementation. The built-to-adapt Soffront solution and the proven methodology ensure the success of your implementation, within a matter of days.

You work jointly with Soffront Professional Services to reduce implementation costs. The table below summarizes the key tasks/milestones, the expected dates of completion and the owner for each task.

Soffront's Proven Implementation Methodology

#Task/MilestoneOwnerComments
1PO Released
2Kick-off meetingSoffrontIntroduction meeting that identifies the team members involved.
3AssessmentCustomerSoffront will guide you through the process. Results in a requirements definition document.
4Requirements DefinitionCustomerSoffront can take ownership for this, if desired by the customer.
5Statement of WorkSoffrontSoffront prepares this based on the Requirements Definition document.
6Finalized AgreementCustomerThis is the basis on which implementation project begins.
7Begin ImplementationSoffrontCustomer will have access to a test server during implementation.
8End ImplementationSoffront
9Acceptance testingCustomerAt this stage, it is the implementation team that is involved in the testing.
10Installation and setupSoffrontThis is the installation and setup of the customized project at the customer premises.
11User acceptance testingCustomerAt this stage, end users can take part in the testing.
12Acceptance testingCustomerAt this stage, it is the implementation team that is involved in the testing.
13DeploymentSoffrontLive deployment.
14Follow upSoffront





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