With sophisticated drag and drop tools business users can easily customize Soffront’s CRM without the need for a programmer. This eliminates costly implementations and time consuming delays. Expensive VAR integration fees and consultants are unnecessary with Soffront’s solution.
With easy-to-use tools, you can personalize the user experience with Soffront without programming. Soffront’s built-in customization features allow you to brand your solutions with interfaces customized your way, with your company logo and specific established processes and workflows.
Unlike Salesforce.com, Soffront provides easy-to-use visual tools to automate your business processes so more people adopt CRM. It’s simple to define inter-departmental communications and processes to make collaboration and workflow seamless.
Visual tools personalize user interfaces and dashboards to streamline day- to-day critical activities, putting personal and group productivity at your fingertips.
Soffront helps lower implementation costs even more with Soffront SmoothStart – a proven implementation methodology that incorporates the best practices in cloud CRM implementation, often delivering your CRM solution within days.
Customize screens, quotation templates, email templates, dashboards without any programming. Extend Soffront CRM to add new functions without any programming.
Soffront configuration tools allow you to intuitively extend the functionality. Soffront allows you the critical flexibility to add new database tables, fields with powerful attributes, necessary data forms, actions, workflows, states, business process flow, business rules, reports, and analytics.
Your business has its own process. It may be as simple as a quote approval process or lead qualification process or routing a RMA. Whatever that may be, Soffront lets you define the process visually.
Other systems such as Salesforce.com do not allow you to design a workflow visually – making it a difficult and restricted process. This is like seeing a movie vs. reading a book. A picture paints a thousand words. Soffront’s designer is visual and powerful. It streamlines your process.

Users can be guided to function with the Soffront CRM based on a predefined business process. This process is created visually using the Soffront Visual Workflow Designer.
Salesforce.com does not let users define a process, potentially increasing the chances of errors or non-compliance issues.
Soffront allows you to automate steps. This allows for increased productivity through decreased navigation, less manual work and quicker results.
Customize templates for your business. Templates are powerful tools that increase user productivity substantially.
Examples of templates are: Email templates mail merged from various sources, quotation templates, form templates, report and query templates, and dashboard templates. Soffront provides templates for customizing your CRM.
Creating an Email template on Soffront is simply done in just 2 steps. Create and Save. Compare that with other vendors such as Salesforce.com which has a complicated process requiring seven steps – three steps to create the letter head and four additional steps to create the template.
The best use of reporting is when it is designed as a natural extension of your business practices and processes. Soffront simplifies this process and delivers one of the highest levels of customization and usability in the CRM marketplace. The best CRM for your business is the CRM that serves your business in a way that adapts to the unique needs of your business.
Unlike other CRM systems, Soffront allows configuring powerful queries that involved multiple objects – such as Accounts, Contacts, Campaign and Opportunities without any coding or any knowledge of SQL. You can configure queries based on what you are searching for and how you want to view the data.
Don’t constrict your forms to just two columns. The Soffront form design tool allows you the option to be creative in creating forms that gather key information. You can design the form the way people are familiar with using the form to maintain or increase their productivity.
Use multiple choice check boxes; drop down fields or single selection radio buttons to gain maximum productivity and minimize typing in your forms. Use your imagination and creativity to design the form best suited for your user, or simply duplicate the form that you are used to using for many years.
Don’t be restricted by tools that do not allow viewing information coming from various sources in one pane.
For example, Salesforce.com does not let you view appointment details, contact details of the person with whom you have an appointment and previous communication all in one screen. The result is significant wasted time and effort navigating screens.
Don’t be restricted by stock screens with limited flexibility! Customize for maximum user efficiency.
For example, Salesforce.com does not allow notes to be displayed in a line view which slows people down to hunt for that information. Soffront allows more personalization – thus you can do more your way.
You want your favorites to take the center stage. You are only on click away from running your favorite report, search or special command in Soffront CRM. This saves you time and lets you do more – your way.
Dashboards are very important for your user productivity and quick visualization of activity and results. Soffront allows designing dashboards using a visual canvas. You have the option to select what you want to see in the dashboard, based on your role and personal preferences.
In summary, Brand Soffront CRM for your company with interfaces customized your way, with your company logo and your specific established processes without any programming.
Unlike other leading providers, Soffront provides visual tools to define your company process and automate those processes so more people adapt to CRM. Define inter-departmental communications and processes to make collaboration and workflow seamless.
Unlike other leading providers Soffront provides visual tools to personalize User Interfaces and Dashboards to streamline day to day critical activities, putting personal and group productivity at your finger tips.