IT Meets CRM for ROI | May 1, 2007
Javelina Software fixes problems for other businesses--it develops, markets, and sells software products to help simplify systems for network administrators. But it had some operational issues of its own. A company-wide employee survey revealed that an integrated CRM system would resolve most of the existing issues. "We tried several different products and finally settled on Soffront for various reasons: price, Web access, ease of customization, and local hosting, among other things."

Pavlov Media improves Customer Support Tracking and communication using Soffront CRM | April 23, 2007
Soffront Software, Inc. announced today that Pavlov Media, Inc. is improving customer support and communication using Soffront CRM. Pavlov Media is a nationwide communications and technology provider that delivers customized high-speed Internet services, digital video entertainment, and telephone services.

Soffront Software receives Customer Inter@ction Solutions® magazine’s 2006 product of the year award | January 22, 2007
Soffront Software, Inc. announced today that Soffront CRM has received a 2006 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Inter@ction Solutions® magazine (www.cismag.com). Customer Inter@ction Solutions has been the leading publication covering CRM, call centers and teleservices since 1982. 

Savaria Concord implements Soffront CRM to improve Sales, Lead Distribution | January 9, 2007
Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Savaria Concord Lifts Inc., has implemented Soffront CRM as an on-demand application to automate sales and lead distribution to partners. Savaria Concord Lifts, one of North America's leading accessibility companies, provides home elevators, wheelchair lifts and stair chairs that facilitate mobility of people with special needs. 

Arnoc selects Soffront CRM to improve business processes | November 13, 2006
Soffront® Software Inc. www.soffront.com, a leading provider of CRM software, today announced that ARNOC (Accurate Information Management, Inc.) has selected Soffront CRM to improve customer service, help desk, marketing, sales, and workflow processes. ARNOC (www.arnoc.com) is a systems management service company specializing in fault detection, automated notification/escalation, and network performance reporting.

Ensafe Inc. implements Soffront CRM to improve help desk efficiency | October 23, 2006
Soffront® Software Inc., www.soffront.com, a leading provider of CRM software, today announced that Ensafe Inc. has implemented Soffront CRM to improve their help desk operations. Ensafe is using Soffront On-demand CRM to increase help desk efficiency. Ensafe is also utilizing the software to develop a customer knowledge base and self help program. Ensafe (www.ensafe.com) provides environmental consulting services to clients worldwide.

Operon Biotechnologies selects Soffront CRM to improve Customer Support, Marketing, and Sales | October 16, 2006
Soffront® Software Inc. www.soffront.com, a leading provider of CRM software, today announced that Operon Biotechnologies, Inc. www.operon.com, has selected Soffront CRM to improve their customer service, marketing, sales, and IT support desk. Operon Biotechnologies is a global leader in custom oligo nucleic acid synthesis (manufactured using DNA and RNA building blocks.) Their products are used by researchers in the Life Sciences industries.

Excel Energy Technologies implements Soffront CRM to improve Customer Service | October 9, 2006
Soffront® Software Inc., www.soffront.com today announced that Excel Energy Technologies, Ltd. has implemented Soffront CRM as a hosted application to improve customer service and better track customer information. Excel provides a fully-integrated enterprise system to manage and monitor key equipment such as HVAC, refrigeration, and lighting at hundreds of sites for national chain businesses.

New England Controls improves service and processes | August 8, 2006
Soffront® Software Inc., www.soffront.com today announced that New England Controls has substantially improved their service and support processes and capabilities since deploying Soffront’s popular CRM software in June of 2005. Soffront CRM is used by the SureService division of New England Controls, a supplier of distributed control systems to automate manufacturing processes.

Soffront releases Soffront CRM version 8.6 | May 30, 2006
Soffront® Software Inc., www.soffront.com, a leading provider of CRM software, today announced the release of Soffront CRM version 8.6. The latest release adds considerable enhancements including increased marketing and sales capabilities, improved customer support functionalities, enhanced automation, and better integration.

Soffront Software Receives Customer Interaction Solutions® Magazine’s “CRM Excellence” Award for 2006 | May 24, 2006
Soffront Software announced today that Technology Marketing Corporation (TMC®)’s Customer Interaction Solutions® magazine (www.cismag.com) has named Soffront CRM as a recipient of a CRM Excellence Award for 2006. Customer Interaction Solutions® has been the premier publication in the CRM, call center and teleservices industries since 1982.

Javelina Software deploys Soffront CRM | May 8, 2006
Soffront® Software Inc. (www.soffront.com), a leader in mid-market CRM, today announced that Javelina Software has deployed Soffront’s popular CRM software to replace disparate systems and databases. Soffront’s CRM solution is helping Javelina, a producer of network administration software, to streamline and automate numerous processes and better support its remote workers.

Worldlink Integration selects Soffront CRM to improve productivity | May 1, 2006
Soffront® Software Inc. (www.soffront.com), a leader in mid-market CRM, today announced that Worldlink Integration Group, Inc. (www.worldlinkintegration.com) has selected on-demand Soffront CRM to improve productivity and data integration.

Vicor Corporation implements Soffront CRM | March 14, 2006
Soffront® Software Inc. (www.soffront.com), a leader in mid-market CRM, today announced that Vicor Corporation (www.vicr.com) has implemented Soffront Software’s popular CRM solution to improve communication and collaboration in sales, marketing, application engineering, and customer service. OpenBOX (www.openbox.net), a provider of CRM solutions and a Soffront partner, was instrumental in the implementation of the software.

Thema Consulting, SA upgrades Soffront CRM | March 7, 2006
Soffront® Software Inc. (www.soffront.com), a leader in mid-market CRM, today announced that THEMA Consulting (www.themaconsulting.ch) has upgraded to the latest version of Soffront CRM. A Soffront customer since 1997, the Swiss consulting firm is using Soffront CRM to improve the efficiency and management of their help desk and software development.

Avocent Corporation automates help desk using Soffront CRM | January 10, 2006
Soffront® Software Inc. www.soffront.com, a leading provider of CRM software, today announced that Avocent Corporation, www.avocent.com, has improved efficiency in their help desk using Soffront CRM. Avocent Corporation (NASDAQ: AVCT) is the leading supplier of connectivity solutions for enterprise data centers, service providers and financial institutions worldwide. Soffront CRM is helping Avocent save time and improve customer satisfaction through automation and priority notification of trouble tickets.

Remote IT asset management capability for help desk | December 05, 2005
Soffront® Software Inc. www.soffront.com, a leading provider of CRM Software, today announced improved IT asset discovery and management capability for it’s Help Desk software. This improved capability allows companies to audit computer assets in remote locations such as home offices. This capability solves a critical problem of taking inventories of hardware and software assets and managing software licenses for remote employees.

Soffront adds advanced Outlook integration power | November 7, 2005
Soffront® Software Inc. www.soffront.com, a leading provider of enterprise and hosted CRM Software in the mid-market, today announced a more powerful Advanced Outlook Integration Module. This module provides greater flexibility and functionality to file Outlook emails easily within a CRM system. The new module saves time and enhances record keeping, thereby improving the sales process.

Soffront adds seminar and events module to its CRM suite | October 17, 2005
Soffront® Software Inc. www.soffront.com, a leading provider of enterprise and hosted CRM Software in the mid-market, today announced that it now offers a Seminar and Event Management module. This new module improves a company’s ability to plan, execute, and measure the effectiveness of seminars and events.

2005 Entrepreneurial Company of the Year Award | September 27, 2005
Frost & Sullivan’s recent analysis, selected Soffront, Inc. as the recipient of the 2005 Entrepreneurial Company of the Year Award in the customer contact center CRM software field for its trailblazing efforts in providing affordable and end-to-end CRM solutions.

Soffront Offers Concurrent User Licenses to hosted customers | July 26, 2005
Soffront® Software Inc. (www.soffront.com), the leading provider of enterprise and hosted CRM Software in the mid-market, today announced that it offers Concurrent (Floating) user licenses to its on-demand (hosted) customers. This new offering reduces monthly cost for most customers. This licensing option continues Soffront's goal to offer more flexible purchasing options to their customers.

Soffront Improves CRM with QuickBooks Integration | July 20, 2005
Soffront Software Inc. (www.soffront.com), the leading provider of enterprise and hosted CRM solutions in the mid-market, today announced that integration is now available between Soffront CRM and Intuit's (www.intuit.com) QuickBooks (R) financial software. This integration offers a higher level of productivity and effectiveness to Soffront CRM users.

Soffront Improves Issue Tracking | May 27, 2005
Soffront Software Inc. (www.soffront.com), the leader of enterprise and hosted CRM solutions in the mid-market, today announced that integration is available between Soffront CRM and Perforce Software's (www.perforce.com) Software Configuration Management (SCM) system. This integration adds a new level of productivity and effectiveness to Soffront’s customer support applications.

Soffront releases new version of its popular CRM solution | March 8, 2005
Soffront Software, Inc. (www.soffront.com), a leader in mid-market CRM, today announced the latest version of their popular CRM software—Soffront CRM version 8.5. Currently available as an on-premise, hosted, or host-to-own model, this enterprise solution allows mid-sized businesses to implement an integrated, affordable, enterprise-wide CRM solution, resulting in better communication, enhanced workflow, and improved productivity.

Blimpie selects Soffront CRM | December 20, 2004
Soffront Software, Inc. (www.soffront.com), a leading supplier of end-to-end CRM solutions specifically designed for the mid-market, today announced that Blimpie International, Inc. has purchased and deployed Soffront CRM to improve sales force automation (SFA) and customer service. Blimpie (www.blimpie.com) is a global restaurant franchiser, best known for submarine sandwiches and salads.

HealthTec Software Upgrades to Soffront CRM 8.0 | December 7, 2004
Soffront Software, Inc. (www.soffront.com), a leading supplier of end-to-end CRM solutions specifically designed for the mid-market, today announced that HealthTec Software, Inc. has upgraded to the latest version of Soffront CRM, version 8.0, to improve tracking and management of their Sales and Marketing processes and to implement a full-featured customer portal on their web site. HealthTec Software (www.foxmed.com) is a leading provider of medical and dental practice management software.

Soffront Software Acquires Silicon Valley CRM | July 26, 2004
Soffront Software, Inc. (www.soffront.com), a leading supplier of end-to-end CRM solutions specifically designed for the mid-market, today announced that they have acquired Silicon Valley CRM (www.svcrm.com), a CRM solutions provider specializing in solutions for small and mid-sized organizations. The acquisition will strengthen Soffront’s position as a leading provider of CRM solutions to small and mid-sized businesses. The terms of the acquisition were not disclosed.

Manu Das recognized as CRM leader by CRM magazine | May 27, 2004
Soffront Software, Inc. (www.soffront.com), a leading supplier of end-to-end CRM solutions specifically designed for the mid market, today announced that its president and founder, Manu Das, was selected by CRM Magazine (www.destinationcrm.com) as a CRM Leader and featured in their May 2004 article entitled “Who’s Who in CRM.”

NovaLIS Technologies Improves Defect Tracking and Support | April 12, 2004
Soffront Software, Inc., (www.soffront.com), a leading supplier of end-to-end CRM solutions, today announced that NovaLIS Technologies (www.novalistech.com) is using Soffront CRM to track software defects and improve customer support. NovaLIS specializes in GIS-integrated land records software and services.

PayPlus Software Elevates Customer Service | February 23, 2004
Soffront Software, Inc. (www.soffront.com), a leading supplier of end-to-end CRM solutions, today announced that PayPlus Software (www.payplus.com) is using Soffront CRM to provide superior service, consolidate databases, and save time. PayPlus Software is the leading software provider for Professional Employer Organizations (PEOs).

Acme Packet Provides Superior Customer Service | February 06, 2004
Soffront Software, Inc. (www.soffront.com), a leading supplier of end-to-end CRM solutions, today announced that Acme Packet™ (www.acmepacket.com) is using Soffront CRM to provide superior service for their service provider customers. Acme Packet's Net-Net™ session border controllers enable real-time interactive communications – voice, video and multimedia sessions – across IP network borders. They provide new session controls in the areas of security, service reach and interworking, SLA assurance, revenue and profit assurance, and regulatory compliance.

Matthew Ferrara Seminars Streamlines Helpdesk Processes | October 27, 2003
Soffront Software, Inc. (www.soffront.com), a leading supplier of end-to-end CRM solutions, today announced that Matthew Ferrara Seminars (mfseminars.com), has implemented Soffront CRM to improve their TECH HOTLINE service. Matthew Ferrara Seminars is a nationwide technology training and hotline provider for the real estate industry.

RMI Improves Sales Force Productivity Using Soffront CRM | September 15, 2003
Soffront Software, Inc., a leading supplier of end-to-end CRM solutions, today announced that RMI (www.railcarmgt.com) is using Soffront CRM in an ASP model to help better coordinate and communicate sales opportunities and activities between a geographically dispersed sales force. RMI is the largest independent provider of accurate, reliable, comprehensive and secure rail information services to the transportation industry.

Delphi Technology Inc. Installs Soffront CRM | September 04, 2003
Soffront Software, Inc., a leading supplier of end-to-end CRM solutions, today announced that Delphi Technology Inc. (dti) has installed Soffront CRM in an ASP model to help their sales force track, maintain, and report the lengthy and detailed sales cycle of high value leads. dti (www.delphi-tech.com) is a leading provider of information technology to the risk and insurance industry.

INTEGRATING CRM: NO PAIN, NO GAIN | June, 2003
- By Lori Macvitte
As reported in Network Computing Review - June’2003

Soffront Software awarded GSA Contract | May 13, 2003
Soffront Software, Inc., a leading supplier of end-to-end CRM solutions, today announced that its software, Soffront CRM, is now available under the United States General Service Administration (GSA) schedules program. Soffront’s GSA contract, GS-35F-0569N (SIN 132-33, Perpetual Software Licenses and SIN 132-34, Maintenance of Software) makes it easier for the Federal Government to purchase Soffront CRM software and maintenance services.

Soffront Software introduces version 8.0 of Soffront CRM | April 7, 2003
Soffront Software, Inc., a pioneer in the CRM market since 1992, today announced the release of version 8.0 of its popular Soffront CRM solution. Soffront CRM v.8.0 reduces total cost of ownership (TCO) and maximizes revenue generation through enhanced customization/configuration functionality and improved out-of-the-box support for industry best practices.

Soffront Software increases sales momentum in government sector | March 24, 2003
Soffront Software, Inc., a leading supplier of end-to-end CRM solutions, today announced that the company is seeing increased sales momentum in all areas of local, state and federal governmental agencies. Soffront is a qualified small business and currently has a GSA contract award pending.

Inovise Medical selects Soffront CRM | February 10, 2003
Soffront Software, Inc., a leading supplier of end-to-end CRM solutions, today announced that Inovise Medical, Inc. has installed the defect tracking module of Soffront CRM software to enhance quality processes, compress product development cycles and improve customer satisfaction. Inovise Medical (www.inovise.com) is a privately held cardiac diagnostic company specializing in low-cost, non-invasive, technology-based medical solutions.

From Excel to ASP to in house | December 2002
By Ramin Ganeshram -- "What's my distance?" It's the question that plagues golfers -- and the course owners tracking the pace of play -- the world over.

Redemtech chooses Soffront CRM | December 17, 2002
Soffront Software, Inc., a leading supplier of end-to-end CRM solutions, today announced that Redemtech has purchased Soffront CRM software to improve Sales Force Automation (SFA), Help Desk, and Customer Service functions at the company. Redemtech is the nation's number one technology recovery and recycling company.

ASPG Inc. selects Soffront CRM for Sales Force Automation | November 25, 2002
Soffront Software, Inc., a leading supplier of end-to-end CRM solutions, today announced that American Sports Products Group Inc. (ASPG) has installed Soffront CRM software to help track and distribute national sales leads to their distributor network. ASPG (www.aspginc.com) is a privately held holding company and the largest sports and recreation organization of its kind in the world.

Iverson Financial Systems installs Soffront CRM | October 15, 2002
Soffront Software, Inc., www.soffront.com , a leading supplier of end-to-end CRM solutions, today announced that Iverson Financial Systems, Inc. has installed Soffront CRM software to improve customer service and tracking of information. Iverson Financial Systems (www.iverson.com) is the premier provider of market data management services to Wall Street's leading investment firms. The company is currently using the Soffront HELP DESK and Soffront DEFECT TRACKING modules and plans to implement Soffront SALES in January of 2003.

Soffront Software sponsors new certificate program | September 30, 2002
Soffront Software, Inc., www.soffront.com , a leading supplier of end-to-end CRM solutions, today announced that the company is a sponsor of the new Technical Support Management Certificate Program offered by San José State University (SJSU). The program was designed to help area professionals learn new job skills, enhance existing competencies, or explore new career fields. Soffront’s involvement in the program ensures that participants will learn best practices in CRM and utilize industry-leading software through hands-on projects and demos.

Redline Communications implements Soffront CRM | August 26, 2002
Soffront Software, Inc., www.soffront.com , a leading supplier of end-to-end CRM solutions, today announced that Redline Communications Inc., a privately held Canadian company, has implemented Soffront CRM. Redline Communications, www.redlinecommunications.com , selected Soffront’s CRM solution to ensure comprehensive customer service and support as the company launched its broadband fixed wireless solution on August 1.

Prolink, Inc. improves Customer Service using Soffront CRM | July 16, 2002
Soffront Software, Inc., www.soffront.com, a leading supplier of end-to-end CRM solutions, today announced that ProLink, Inc. has implemented Soffront CRM after a successful year of using the software in an ASP model. ProLink, www.goprolink.com, offers industry-leading expertise and service in golf course information management using satellite navigation systems.

Aelita Software chooses Soffront CRM | June 3, 2002
Soffront Software, Inc., www.soffront.com , a leading supplier of end-to-end CRM solutions, today announced that Aelita Software has deployed Soffront CRM to improve technical support for customers in such areas as ticketing, tracking, workflow management, help desk and knowledge management. Aelita Software (www.aelita.com) provides comprehensive Windows-centric enterprise management solutions that focus on migration and deployment, administration and provisioning, operations and security, and backup and recovery.

Ensim Corporation selects Soffront CRM | April 30, 2002
Soffront Software, Inc., leading supplier of end-to-end CRM solutions, today announced that Ensim Corporation has deployed Soffront CRM to help improve the company's customer service, sales automation, and defect tracking capabilities. Ensim (http://www.ensim.com), the global leader in Web-hosting automation solutions, provides solutions and services to telecommunications companies, cable companies, systems integrators and value-added resellers to help them market and sell