DELTA DESIGN SELECTS
SOFFRONT TO EFFICIENTLY MANAGE ENGINEERING DATA
Fremont, California, February 2, 2009 –
Soffront® Software Inc., www.soffront.com, the
leader of mid-market CRM software, today announced
that Delta Design, a Cohu company, (NASDAQ: COHU) is
using Soffront CRM in their engineering department
to effectively manage all software and hardware
issues. Delta Design (www.deltad.com) is the largest
manufacturer of semiconductor test-handling
equipment used by integrated circuit (IC)
manufacturers around the world.
Delta Design originally purchased the Defect
Tracking module of Soffront CRM in 2000 and upgraded
the software in 2007. Prior to Soffront, Delta
Design used paper logs, forms, and Excel tables to
track defects and other information. “The amount of
information we were tracking was growing too large
to be handled efficiently,” explained Catalin Tigau,
Software Quality Assurance Manager at Delta Design.
Delta Design considered a couple of competing
products before selecting Soffront. “We chose
Soffront because it was a cost-effective solution
with an intuitive user interface that was also easy
to customize in-house,” commented Tigau.
Several engineering groups within the company
(software development, software quality assurance,
and system reliability) are using the software on a
daily basis to track and retrieve information.
“Soffront Defect Tracking allows us to easily
customize our views, forms, fields and scripts
internally, saving us time and money,” Tigau
continued. “Using Soffront Defect Tracking, we are
now confident that all of our data is accurate, and
any software or hardware information we need can be
retrieved quickly. The product has saved us
countless hours.”
Tigau concluded, “All of our data is now in one
secure place, with virtually no limitation for
growth. The defect tracking solution offered by
Soffront CRM is a solid commercial application that
is also user friendly and easily customizable.”
About Soffront
Soffront Software Inc. has the experience,
technology and focus for mid market companies
seeking CRM solutions. A CRM pioneer since 1992,
Soffront spans the enterprise with integrated CRM:
sales, marketing, customer service, knowledge base,
help desk, project management, asset/inventory
management, order processing, defect tracking and
more. Soffront CRM is flexible, powerful, and
affordable. It is designed to readily adapt to a
company’s processes, workflows, and users. With
on-demand, on-site, or host-to-purchase options,
floating or named seats, Soffront is the perfect
choice for mid-size companies. With more than 2,500
CRM customers worldwide, Soffront’s installed base
includes Fortune 500 companies, mid-sized
businesses, federal, state, and local governments.
Soffront is privately held, debt-free, and
profitable.
Trademarks are the property of their respective owners.
For more information or for executive comment, contact:
|
|
|
|
