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SOFFRONT ADDS ADVANCED
OUTLOOK INTEGRATION POWER TO SOFFRONT CRM
Fremont, California, Monday, November 7, 2005 -- Soffront®
Software Inc.
www.soffront.com, a leading provider of
enterprise and hosted CRM Software in the
mid-market, today announced a more powerful Advanced
Outlook Integration Module. This module provides
greater flexibility and functionality to file
Outlook emails easily within a CRM system. The new
module saves time and enhances record keeping,
thereby improving the sales process.
The Advanced Outlook Integration Module allows users
to easily link incoming and outgoing Outlook email
messages to any record within their CRM system. It
also adds a revolutionary subject-oriented
capability to better collaborate among employees and
customers (whether they are CRM users or not) about
support tickets, defects, work orders, or any thing
else in the system.
Although most web-based CRM solutions offer some
form of Outlook email integration, they do not allow
users the freedom to link with all relevant records,
nor do they allow collaboration among internal and
external users. Without this capability, it is more
difficult for users to access information when it is
needed, and it limits collaboration among users.
Soffront CRM is the only software that allows the
user to link incoming email to any record in the CRM
system, thereby improving sales information. For
example, a sales person receives an email from a
channel partner about an opportunity. The sales
person wants to associate this email with the
prospect’s record and add it to the opportunity
record. With Soffront, the process is completed in a
single step.
“These enhancements allow CRM users who use Outlook
to easily file emails when and where they are needed
and to better collaborate among members,” says Manu
Das, president of Soffront. “Better information
means better communication, coordination, decisions,
and results.”
About Soffront Software
Soffront Software Inc. has experience, technology
and focus for mid market companies seeking CRM
solutions. A pioneer of CRM since 1992, Soffront
offers end-to-end, fully integrated CRM solutions
spanning Marketing Automation and Sales Force
Automation, Quotation, Order and Inventory
management, Customer Service and Help Desk Software
of your organization. Soffront’s installed base
includes Fortune 500 companies, mid-sized
businesses, federal, state, and local governments.
Soffront is privately held, debt-free, and
profitable.
Trademarks are the property of their respective owners.
For more information or for executive comment, contact:
Media Contact:
Alison Golan,
Phone: 904-230-0349
Alison@Soffront.com |
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