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Soffront Software Inc.
Soffront Software Inc., a pioneer in the CRM market since 1992, offers an end-to-end CRM solution spanning sales, marketing and support. The Soffront solution is completely web-based (zero foot print web client), is built to adapt and can be deployed in days. Soffront launched its first customer service application in 1993. Today, we have more than 500 CRM installations worldwide. Soffront customers include mid-sized corporations across all industries and many Fortune 500 companies. |
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| Ensim
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“Even with significant growth,
we were able to actually increase
customer satisfaction without
having to hire additional support
staff. We can directly attribute
this to the implementation of
Soffront Knowledge Base and self
help tools.”
Joe Ayyoub,
Director of Professional Services
and Support |
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| Sand
Technologies
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“The extraordinary customization
capabilities of Soffront products
allowed us to create tables that
were compatible with our old
database structure, thereby
helping us to quickly and easily
import all the data that we had
already accumulated. Because
Soffront’s software is so easy
to implement, we had our project
operational in less then one
week."
Director of Operations,
Sand Technology. |
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| Ternion
Corporation
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"Because of our extensive
experience in developing
databases, our standards and
requirements for CRM software were
extremely high. After evaluating
20 different customer support and
sales force automation products
during a two year period, we chose
Soffront CRM because it is
Oracle-compatible, highly
customizable, web-enabled, and
competitively priced."
Brad Spearing,
President |
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| Redemtech
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“After an extensive evaluation
process that included options for
both hosted and in-house
applications, we selected Soffront
CRM because it was the most robust
solution across the board.
Soffront provides us with the
breadth of solutions we need in
one integrated application that
includes sales, marketing, help
desk, and customer service.
Soffront saves us money, gives us
faster performance, and
dramatically increases our
customization capabilities.”
Tony Thornton,
Director of IT |
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| Iverson
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" I am impressed with
Soffront. The product is good. The
customer service is responsive. As
a company, they seem to be working
on a lot of enhancements, which is
really good. I am getting value
for the price I paid."
Brian Jones,
Senior Vice-president of Iverson
Financial Systems |
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| Hit
Software
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“We needed a browser-based
solution with a powerful platform
that would integrate easily into
our existing system and give us a
common user-interface. After
evaluating the cost and features
of competing products, we chose
Soffront, because it had all of
the features we wanted at a
competitive price.”
Giacomo Lorenzin,
CEO and President |
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| Prolink
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“When we
started with Soffront CRM, we were
working on minor issues for about
50 of our golf course properties.
Currently, we have no issues. I
believe this improvement is
directly related to Soffront CRM.
It allows us to identify issues
immediately and track them all the
way through to an effective
resolution.”
Alex Panone,
Product Manager |
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| Catena
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"I am
especially pleased with the
flexibility of the TRACKWeb
software which has enabled me to offer
at least three different
productivity tools. We have
multiple applications, all with
the same general look and feel,
but with very different underlying
process flows and data protection
requirements. I looked at over 30
problem reporting systems before
choosing TRACKWeb. First of all,
there weren't many products out
there that met our key
requirements of a web interface,
support for an automated process
flow, various levels of access
privileges, automatic e-mail
notification, ability to customize
the user interface, and built-in
reporting capabilities."
Information
Manager
Catena Networks |
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