Did you know that 97% of consumers use the Internet to find businesses? Further, 85% of customers also report trusting an online review as much as they do personal recommendations while 90% of customers report having made purchasing decisions based on reviews and online mentions.
For businesses, these kinds of statistics make it clear that online reputation management is crucial to your success not only online, but offline as well.
Reputation Management Made Easy with Soffront
You know that digital marketing success is driven by a number of factors. From listings and reviews to keeping your pulse on what people are saying about your company online, our reputation management software can help you gain control of your business’s online reputation from one easy-to-use dashboard.
Our comprehensive solution to online reputation management makes it easy for you to:
- Manage your business’s online directory listings. This includes your company name, business address, and contact information from multiple platforms, including Google Maps, Facebook, and Yellowpages.
- Monitor customer reviews and help you generate more reviews in areas you’d like your reputation to grow.
- Get an alert any time your business or brand is mentioned online. That means there’s no need to outsource or rely on PR and reputation management companies when it comes to knowing where you stand with your customers.
- Track your business’s and employees’ social media activity.
- Track and compare your business and reputation to that of your competitors.
- Set up personalized alerts and reports for key performance metrics.
Review and respond to customer reviews faster than ever
As you know, customer reviews significantly impact your business’s reputation and your bottom line. Our software compiles reviews from dozens of sites so you get immediate access to what people are saying about your business and how you’re stacking up to your competitors.
List your business where customers can find you
While reviews and listings are important to your business’s success, many consumers and professionals turn to sources other than Google or Facebook. Our software aggregates the places your business appears any time it’s mentioned on news sites, blogs, and social networks, giving you the ability to monitor and maintain your company’s good name.
Track how your business is being mentioned everywhere online
You may have the best offerings on the market, but can your customers find you? Now more than ever, it’s vital for businesses to ensure they are listed on as many relevant directories as possible. Even more importantly, you must ensure that key information, like your name, address, phone number, and website are accurate and consistent everywhere they appear. Our dashboard will help also you ID online listings that are inaccurate or missing from essential directories including Google, Bing, and Facebook.
Get daily alerts, weekly reports, and a monthly summary of your progress
No matter what your reporting needs, our software is designed with data in mind. From instant email notifications and daily alerts, to weekly and monthly reporting options, our easy-to-use platform allows you to stay on top of any changes in your business’s reputation.
Master Online Reputation Management with Soffront
At Soffront, our CRM and marketing automation solutions have helped thousands of businesses transform the way they connect and engage with their prospects, clients, and customers. Avoid falling victim to a bad review by investing in a reputation management solution that can grow with your company—connect with us today to learn more!